Refund policy

Return & Refund Policy

Last updated: September 2026

At BEACON, every piece is made to order to ensure quality and purpose in every garment. We want you to be completely satisfied with your purchase. Please review our return and exchange guidelines below.

1. Returns & Size Exchanges

Because every piece is printed on demand specifically for your order, we do not accept returns or size exchanges for buyer's remorse or incorrect size selection. Please refer to our detailed size charts on each product page before placing your order to ensure the correct fit.

2. Exchanges & Sizing

Because our items are printed on demand, we strongly recommend reviewing our sizing charts before placing your order.

  • If you need a different size, please contact us within 14 days of delivery.

  • Customers are responsible for the return shipping costs for size exchanges unless the item was misprinted or damaged.

3. Damaged, Defective, or Incorrect Items

If your item arrives damaged, misprinted, or defective, we will make it right immediately at no extra cost to you.

  • Please contact us within 7 days of delivery at support@shopbeaconapparel.com with your order number and a clear photo showing the issue.

  • Once verified, we will issue a replacement at no charge.

4. Final Sale Items

  • Gift cards and custom items marked as "Final Sale" are non-returnable and non-refundable.

5. How to Start a Return

To initiate a report of a damaged item, please email us at support@shopbeaconapparel.com with:

  1. Your Order Number (e.g., #1001)

  2. The email address used for the purchase

  3. Describe the issue and include a Photo of the defect (2-3 photos is prefered)

Please do not send items back without contacting us first, as unauthorized returns cannot be processed.