Shipping policy

Beacon Apparel Shipping Policy

At Beacon Apparel, every item is made to order specifically for you. Because we print on demand to eliminate waste and maintain high quality, your order goes through two phases before reaching your doorstep: Fulfillment (Production) and Shipping (Transit).

1. Processing & Fulfillment Times

Standard Production Time: 2–5 business days
All orders are processed and sent to production within 24 hours of placement.
Production times do not include weekends or federal holidays.
During high-volume seasonal drops or holiday periods, fulfillment may take up to 5–7 business days.

2. Shipping Rates & Delivery Estimates

Once your order has been printed, quality-checked, and packaged, it is handed off to standard shipping carriers (such as USPS, UPS, or FedEx).

Standard US Shipping: 3–5 business days (after fulfillment)
Flat Rate Shipping: Calculated live at checkout based on package weight and delivery location.
Free Shipping: Standard domestic shipping is FREE on all orders over $75.

Total Estimated Delivery Window:

$\text{Production (2–5 days)} + \text{Transit (3–5 days)} = \mathbf{5\text{–}10\text{ Business Days}}$

3. Order Tracking

As soon as your package ships, you will receive an automated shipping confirmation email containing your tracking number.

Please allow 24–48 hours for the tracking link to update and show movement in the carrier's system after your label is generated.
You can track your package anytime by clicking the link in your confirmation email or logging into your store account.

4. Shipping Address & Order Changes

Please double-check your shipping address at checkout! Because orders enter production quickly, we can only accommodate address changes or order cancellations within 2 hours of placement.

Send any urgent address change requests immediately to support@shopbeaconapparel.com with your order number in the subject line.
Beacon Apparel is not responsible for orders delivered to incorrect addresses provided by the buyer.

5. Lost, Stolen, or Damaged Packages

Damaged in Transit: If your item arrives damaged or with a printing defect, please send photos of the damage to support@shopbeaconapparel.com within 10 days of delivery. We will immediately ship out a replacement at zero cost to you.
Marked as Delivered: Once a package is marked as "Delivered" by the carrier, risk of loss transfers to the recipient. If your tracking says delivered but you cannot find it, please check with neighbors, building managers, or your local post office before contacting customer support.

6. International Shipping

At this time, Beacon Apparel primarily ships within the United States. If international shipping options are available at checkout, customers are responsible for any applicable customs fees, import duties, or local VAT taxes levied by their destination country.